Yes they are aweful!!! They changed the price on me several times beware as they are not the type of people who can take constructive criticism when they have done a poor job . Their excuse is "your too picky " lmao..... because they do a very poor job!!!! They want to turn it around on you and say the customer who keeps them in business is too picky.....still laughing..... very unintelligent and uneducated owners they are clueless on what customer service and quality is......to say the least!!!!