I love sephora. I even have the VIB card because I shop there so much. I recently made an appointment here to get my makeup done for my 2 year anniversary. I had received a complimentary make-over coupon when I reached the VIB status so I thought this would be a perfect time to use it.
The girl who did my makeup seemed annoyed and irritated when she was doing my makeover. The description of the makeover says it's a 45 minute session when it really lasted about 15 minutes. And when she was done she gladly reminded me that I needed to spend the $50 minimum even though I had the coupon. I was too annoyed with the whole session being a let-down to argue about the coupon so I bought some products bc I needed them anyway.
From now on I will stick to going to the Town Square location.