Our experience at the Melting Pot was exceptional. From the moment I made the reservation (the girl was patient and offered a special treat for the birthday girl) to the moment we rolled out through the door, stuffed.
Our waitress was fantastic. She was friendly and fun, informative and helpful. she had a real focus on customer experience and made sure we were happy every step of the way.
The wine and drink list is ample. The food choices were plentiful but not overbearing. Our meal was excellent. The only thing I don't love is that they bring the same pot of cheese whether it's for 2 or 4 people, and we felt that we didn't get as much out of our appetizer. But we were thoroughly stuffed at the end, so I guess it was ok!