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| - My husband and I have been wanting to try BURGERFI for a while now and Saturday night was the night. I was surprised that there wasn't a longer wait since it was the 4th of July. We were sort of excited about the concept of a restaurant serving burgers and wine/beer.
When I saw patrons drinking from plastic cups on the patio on our way into the restaurant I assumed that they didn't want glasses on the patio... wrong. I ordered red wine and it was served to me in a plastic glass - much like a picnic or a cost-saving wedding reception. Nothing about BURGERFI seems to be "cost-saving" though. This place is expensive compared to other burger places with better food.
The dining room itself was crowded! The two of us were lucky to find a high-top for 6 (we would have taken a smaller table but there were none available). One thing I noticed was that many families eat here and seat the kids at a "kid's" table while they sit at another table. I am a stickler for atmosphere and I did not like the atmosphere of this restaurant. It is light, bright, open, and stark with a cafeteria-style service concept. We didn't expect this based on the reviews. The chairs (though lovely as pieces of stainless steel sculpture) reminded us that we were not expected to hang out there. The low backs ensure that patrons don't relax and contemplate their surroundings (or their food) too much. The atmosphere conveys the feeling, "Eat your food and get out... don't think about it too much."
We ordered cheeseburgers - I paid $1.00 for extra cheese. We also got a basket of fries (extra crispy at NO extra charge). I requested a side of hot sauce (waaaaayyy too much vinegar - the sides of my tongue were numb until Sunday afternoon), and a side of sliced jalapenos (fresh!). The fries were ample and done perfectly! It is hard to find fresh-cut fries cooked extra crispy! I was disappointed by the size of the condiment cups for the self-serve ketchup. If you've ever visited someone in the hospital and they put their medication in a shallow, single-serving paper cup (about the diameter of a half dollar), you can picture the size of these condiment cups. My husband stayed at the table to guard it while I went to get ketchup. I could only carry 3 of these back to the table at once - hardly enough for a basket of fries.
I love potato buns - and the cute BURGERFI brand burned into the tops were a nice touch. The burgers were quite small but were tall. For the life of me I cannot remark on the flavor of the meat! There was nothing extraordinary about the burgers. I can describe every nuance of a Swenson's double cheeseburger, or a Roosters cheeseburger, but I can't describe anything about the taste of our burgers on Saturday evening. I understand that part of the allure of BURGERFI is the "free range, no antibiotics, no hormone" state of the beef, but how about taste? Each burger has two thin patties - would there be more taste with ONE 3/4 pound patty? I eat for taste as much as I eat to live. Sadly, there was nothing about the burgers that I will crave in the future. Considering the $40 price tag for the evening meal, I expected an amazing experience.
The youth and excuberance of the wait staff leads me to believe that BURGERFI would be a GREAT place for a teenager to get a job! It also seems to be a good place for families to bring their kids. However it lacks atmosphere and is TOTALLY OVERPRICED (even given the charmed life of the cattle one consumes here). I am giving BURGERFI 3 stars for a mediocre meal, but I can't imagine that we'll be back.
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