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  • Brutal experience. Was interested in a WRX. Did my research and was time to try the car since I WILL NOT buy a car without test driving it. Called before hand and was told could test the car. I do not make make spontaneous decisions and I am a careful shopper might I add. Once the sales guy understood that, I was denied a drive. I have bought 2 new cars in the past 10 years. I have been denied a test drive on my current car at several other dealerships before purchasing my current car which was bought new and with a cheque. Clearly I ended up buying the vehicle elsewhere. What is wrong with dealerships. Asked to speak to the manager after being denied from the sales guy (who said I could over the phone) who clearly didn't appreciate me wanting to test drive one of his cars since he wasn't making a sale. It amazes me how some places just don't know how to so do business. Could I have gone back to buy the car after the test drive, yes. Could I have decided to go with a new model, yes. Will I recommend this dealership for anything (especially after the other review here), hell no. Here's the mangers response. 'We will not send out a car for a test drive unless there is a chance for sale'. Guess he wants to take advantage of people who have no self control which they clearly train their staff to do. Let me explain what an educated car consumer does mr. manager. They research the cars. They speak to mechanics. They test drive the car. They make their decision. Clearly you do not understand that. 'But it's a WRX', the sales guy says to me insinuating that there's no need to try the car. Ha. They have an inferiority complex at C&C. I'm calling you out on it especially after the sales guy put words into my mouth when I clearly (verified by my wife) did not say I will not buy this vehicle today rather more then likely I will not. Thanks for reading the rant. Word of mouth spreads likes wildfire......
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