No heat first night. Froze and couldn't sleep. Went to desk and was told they couldn't fix it. They had no space heater to borrow. I waited in the cold in the middle of the night and finally the clerk found some extra blankets. It took a very longtime. Asked to talk with manager several times about the problem; and manager never called back. They didn't make it right. Bath tub had hairs in it. Bathroom sink leaked but repair person fixed it quickly. However, not recommended! They only had one wash cloth for two people. They can do much better and they know it!