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  • We elected to stay in Charlotte the night prior to our 6am departure and staying at the Hyatt Place was one of the best decisions we made on the entire trip. We stayed at their sister hotel about 1/2 mile up the road the last time we were in town and I thought I booked our current stay at the same place. Turns out I was wrong, but we were extremely pleased with EVERYTHING despite my mistake !!! We were welcomed by Scott who made it a point to have a smile on his face and service as his main objective offering a wake up call and arranging for a 4:30am shuttle to the airport. When he found out that I would be returning our rental car that evening he offered to have the airport shuttle driver pick me up at the rental car depot. This was a service I didn't even know existed. The room was very large and very modern Mini fridge Huge 42" TV Comfy beds (they offer 2 doubles or a King) Large living area with a Queen size pull-out sofa. Free wifi Free Airport shuttle Free hot/cold breakfast Starbucks coffee in the lobby. Not a shop, but they serve it there. Snacks for sale in the lobby Bar for guests only Executive center to print boarding passes etc. There were NO negatives. We will stay here again. As a matter of fact, we will make an effort to stay at Hyatt Place whenever possible.
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