GREAT FOOD LET DOWN BY INCONSISTENT ATMOSPHERE AND SERVICE.
We had some friends in from out-of-town staying at The Boulders. We wanted to try something new that was close to them. After reading the reviews on Yelp, Brugo's seemed to be the perfect spot.
And it was in many ways. Everyone in our party of 9 found something interesting to order. And all commented on the quality of the food and preparation. So 5 Stars in that regard...
But the atmosphere, while warm and inviting, was a bit tired. The booth needed re-upholstering. My chair had a napkin placed on it to cover its upholstery. But nothing else seemed terribly out-dated.
However, it's the service alone that keeps me from plopping for 5 stars. As we walked to our table, we overheard other diners asking "We've been here an hour, what's the holdup?" and "We've asked twice for another set of utensils." Our server, "22 Robbie S" seemed quite eager to leave at 9pm. He brought the check without asking if we wanted any more drinks, desert or coffee.
I think they were simply under-staffed.