Yes. You will have to wait. Its the price you pay for the discounted (if not free services) they provide. The women at the front desk were welcoming and discreet. The woman that did my ultrasound was pleasant and immediately made me feel comfortable. The young woman that took my blood....omg that was literally the most gentle experience ever. I always have a sore arm after blood being taken but she seriously made it painless. Overall it was an easy visit and aside from the wait, no real complaints. Only loss of star because you dont get a face to face with a doctor. She's on a computer and its all done remotely which I think is lazy and cheap. But otherwise the ladies in this office are kind and soft spoken making whatever service you need, an easier one.