I've been a few times and service is always slow. Considering it was a box of seeds and other earthly items that you basically measure and put in a box, or a drink where you put ingredients in and turn the blender on, I have no idea why it took 5 to 10(!) minutes to get my order every time.
The food was ok at first but after about half way through I felt like I was eating a box of dirt and I couldn't finish it. I guess it's an acquired taste, I'm not a big fan of this type of "cuisine." The smoothies are really good though. But I avoid the place just because of the waiting times. I could go get the ingredients and make it myself in less time and save 9 bucks or whatever it costs (I do remember thinking to myself wow this is overpriced)