| rev:text
| - I've been to Paramount before (their Thornhill location, with a big group of family) and that experience sucked, so I didn't have high hopes. Let's see how this one would be.
(disclaimer: I only ate here because they had a deal with the Ritual app where a few items were listed at half price for your first Ritual order from them)
What I ordered: Beef and Chicken Dinner Plate (with rice, salad, tahini, garlic sauce, and a pita) - $15.99 ($8 with the Ritual deal)
The experience was actually a lot better than the other location, but it depends on the aspect you're focused on.
Service: C-
The estimate they have noted in Ritual is "usually ready in 10 minutes". I ordered and they said it would take 15. Fine. I arrive exactly at the 15 minute mark and still had to wait another 11 minutes. THE WHOLE POINT OF RITUAL IS TO GIVE ACCURATE PREP TIMES. YOU CAN PICK WHATEVER NUMBER YOU WANT. If you need 20 min, or 25 min... just select that! Then people will leave home/work accordingly, to time that out. I don't need a server walking up to me every 3 or 4 min with a "it will be a few more minutes, sir."
This was all compounded by the fact they were pretty dead. Two tables of people, but both already had their food. Two people were waiting for their order when I walked in. That's not a lot of business. Plus I used an app where they get to SPECIFY how long they need, and they still failed to meet it.
Food: B+
I've harped on this place before (both the service and food at their other location were underwhelming) but my experience food-wise was actually pretty good this time. I was very full by the time I was done. The chicken and beef were both juicy and flavourful (the beef was the better of the two) and the rice was plentiful and nice, although I needed to add salt/pepper to help give it flavour. The pita was large and actually quite fresh.
My complaints: the salad was boring. It was basically just shredded lettuce with two spears of pickle and turnip on the side. No dressing. That's not a salad. I can shred my own iceberg lettuce at home -- that doesn't make it a "salad". Also, the amount of tahini sauce you get is pathetic. The amount of garlic dip was fine, but I could have used like 3x tahini sauce for the amount of food.
Value: D
Every review seems to say 'overpriced', both for the quality and quantity. I'm judging this on the actual menu price... which is NOT worth $15.99. As full as I was (mostly on rice and pita bread, mind you), $18 after taxes per person for take out? Wow. I don't know if the prices were jacked up for LV, but I wouldn't pay more than $9.50 for that. I'm glad I had the 50% off deal, but I probably won't return at those prices.
Overall: B
I think this is my first review breaking things down and giving letter grades lol, but I felt it was needed to differentiate the fact the food itself was rather pleasant, but the customer service and value was not.
Conclusion:
I won't likely go back because it would be twice the price, and it's not worth that. If they want my business, they'd need to lower their prices. Which they won't.
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