Extremely disappointed. Went in with aches and pains and left with the same aches and pains.
My therapist Ann Marie couldn't have been nicer and she actually has a great touch. No doubt if she learns by experiencing other senior therapists and more schooling, she could be great.
Issue: Had my hands on me for 70 minutes, not the 90 minutes I paid for. She would start to work a muscle, then stop. One or two passes around a muscle isn't working it. It seems as if she had a routine she learned in school and just followed the routine. Nothing got worked out, some areas like shoulders didn't get touched. I feel like I didn't have a massage at all.
The front desk knew I was unhappy, but didn't make a gesture beyond saying I could get someone else with more experience or go deeper. It seems that deep or light is about all they understand, but it's technique I was looking for. I called a couple of weeks before I made the appointment to ask who was there most experienced, and this is who they gave me.
Note that most of the people mentioned in the Yelp reviews here don't even work there anymore, and the place has only been open a few months.
Seems that most everyone uses Groupon that goes there, as I don't think there going to get return visitors paying full prices here, or joining. I suggest trying Elements in Summerlin for a completely different experience.
Too bad.