We stayed at the Luxor for a weekend. The check-in line was very long but moved at a decent pace. The person that checked us in was very helpful, I think her name was Lisa. We had a room on the 19th floor with a spectacular view. The amenities were very nice but we did have one problem. The temperature of our room was not adequate. The first night we were too warm. Called the front desk and they said they would send someone up. We were not in the room at the time of service. When we got back to the room it did not feel any different. We called the front desk again and were told that the room temp measured 75 degrees. Perhaps it did, BY THE AIR VENT! The only cool place in the room was right next to the air vent. We asked that they come up and check again. Again we were not in the room at the time of service. We came back to find the two chairs lined up to 'direct' the air further into the room. REALLY??? We suffered through another night of inadequate temperature. I would have rated the hotel higher had this not been an issue. We did like that fact that it was connected to other hotels, lots of shopping, gambling and shows