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| - First thing I must mention is that they use tap water and do not purify it. I sat down for lunch, the server brought over water and I looked at it and it was actually yellow. I sniffed it and it had a horrible odor. When I asked the server if they used a purifier, she looked surprised and said, "No, but I can bring you bottled water. I don't think anybody in Calgary purifies their water." I asked her if they cooked with tap water and she said that yes, they did. I was very surprised by this because at this time of year (May) there is runoff and it is common knowledge that the water quality is poor. When my friends arrived, one of them ordered a bottle of water, only to find out at the end of the meal when we got the tab that it was $8 and it maybe supplied 2 1/2 glasses of water.
Secondly, there was an odor of fish in the restaurant that I noticed upon my arrival and when my friends arrived, it was the first thing they mentioned so that wasn't good. It really did smell quite foul.
The food - I made sure I ordered something that wouldn't be using tap water as an ingredient so I ordered the hummus, which was alright. It came with plenty of naan bread and a bowl of olives. Nothing spectacular but good enough. Pitted olives would have been a treat because most of the olives were miniature olives so very little "olive meat" around the pit. Kind of a pain.
One of my friends ordered the fish and chips and she said that the panko crust was so tough that she could barely chew it. My other friend ordered the beef tacos and ate the filling but not the shells. She said that the beef had good flavor.
The service - I guess the server was miffed at my comments over the water and my refusal to spend $8 for the bottled water, which she really tried to talk me into ordering, because she pretty much vanished after my friends arrived. We had to go up to the hostess to ask for assistance in getting some service. She finally returned to take our order and that went fine but she didn't have much to say to us but that's okay. Also, as I was leaving the restroom, I was coming towards our table when another server crossed in front of me, instead of letting me pass before proceeding to a table to clean it off. All in all, service was very disappointing and not the type of service one would expect at a restaurant that charges such high prices. We don't mind paying for quality food and quality service.
I will probably never return but I think if I heard they'd made some changes that I would give it another change, due to the fact that the first couple times the previous year were good experiences. It seems they have gone downhill from last year. Even the interior isn't what it was last year and seems to need a fresh coat of paint or something. Overall, it just wasn't a pleasant experience.
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