They make it extra inconvenient for you to cancel by asking you to send in a letter stating your cancellation. Um, is a phone call and going in not enough for these people to cancel a membership? Who even sends letters anymore? What is this, the 70's? They will make you do extra, unnecessary steps to cancel a membership. I guess in their stupid heads, that means we'll give up and end up staying signed on with them.
They suck and the entire chain should be shut down. Don't ever sign with these fools. They're idiots.