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| - I think Rick is a very nice guy, and I gave him an extra star for that. He's very courteous, and will call you back even if you don't leave a message.
I was moving out of my old apartment, and my landlord asks that I get the carpets professionally clean instead of paying a cleaning deposit. Rick gave me an estimate of $79 (with the $25 discount) for a 1 bedroom apartment around 600 sq ft over the phone. Our carpet is already clean because some Asians don't wear shoes inside their house. My boyfriend is super anal so he actually cleaned the carpet using those vacuums that cleans your carpet stains from pets and others (borrowed from my parents) so it's even extra clean the week before. Then we already moved every single item out of that apartment, and my bf used a normal vacuum to clean out all the dust making it even extra clean the night before. My bf said Rick spent about 10 minutes cleaning the place, and he said, "That was the easiest carpet cleaning I've ever done." My bf goes, "is this really worth $79?" Then Rick goes, "Sorry, the company made the deal already, and I can't change it". (Note: some of the quotes may be off, but it's close)
I call crap to that service, and how he couldn't be lenient on us if he's the owner. The carpet looks exact the same as it was before except it has those triangular pattern you see on the pictures. I wouldn't recommend them, and I would not call them again. Other than that, he's still a nice person.
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