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  • I wanted to love this place! I heard so many good things about the NYC location and we saw the signs coming soon so wanted to try when it opened. The line was just starting outside the door and we waited just under 15 mins. So the wait wasn't bad. While waiting we watched them have the grill split in 3, with raw chicken in a massive pile, semi cooked chicken and then a grill to finish it off. They were refilling the rice from the hot table with everyone's trays lined up on the counter and the condensation was dripping in everyone's dish as they removed the tray. The people were nice and a lot of staff were working, the place was clean and new looking so that part was good. I got the combo regular size which was $12.49. It said it came with with salad but it was just shredded iceberg lettered and a few diced tomatoes. There was no other things you could add in, and if completely tasteless. The rice was an orange colour and similarity not much taste. The chicken and gyros was good portion but again the chicken had no taste and the gyros was so greasy that when I moved the rice away at the bottom there was a thick layer of oil. The hot sauce was good, it was actually hot and the white sauce tasted pretty watered down. They clearly are rushing the food and not taking the time. I am saying this having eaten at MANY shawarma places and I can say with confidence this is by far the worst one I have had. Small food courts in malls with no name places blow this place away. Other places the sauces have lots of flavour, the meat is seasoned, they have lots of toppings and always bursting with flavour. I know this is a super negative review but I am not exaggerating as usually I give 4/5 stars for places.
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