| rev:text
| - We had a flawless pickup and drop off experience at Charlotte.
1. We chose the 'Skip the Counter' option a few days before our trip, after seeing some questionable reviews about the counter service.
2. We waited for the shuttle, but DH was impatient, so he walked over to the counter. The "garage" is a short walk from the terminal! No need to shuttle it unless you have a ridiculous amount of luggage.
3. Papers in hand, we walked past the counter, which had one employee appearing to want someone to walk up, out of sheer boredom. Signage was good, found our lot right away.
Was kind of tough to find our vehicle class, but a very nice man greeted us right away and checked out the stock. Within a few minutes, he had a vehicle that was a few months old, and an upgrade to a higher class, gps (which we didn't use), and satellite radio (apparently still in the XM trial period).
The vehicle did have the "maintenance required" lit up on the dash, which we pointed out at the checkout booth, but he assured us that the maintenance was done and they just forgot to turn the light off. Having a vehicle that shows similar "warnings", we figured that they're mostly useless anyway, so we drove off.
The full SUV handled nicely, but I surely wouldn't buy one. For a new vehicle, the engine sounded horrible, but that's just my opinion. It was pretty good on gas; we made it to Myrtle Beach without having refill.
We didn't go for the fuel refill option. I thought it stupid but dh thought we should've done it, to make life easier, and just in case we were scrambling to get back to the airport. Who wants to drive around looking for gas? Whatever, there were plenty of gas stations off the highway close enough to the airport that were easy to get off and get back on to. We stopped a few miles before the airport, don't remember the highway number.
Drop off was painless as well. We drove up to the stop sign and kind of looked around, an employee from another rental agency (Alamo, National and Enterprise are sister companies) did a quick looksie over the vehicle, we did a last minute check of the interior, our receipt was printed, and off we went. We walked back through the rental area to the terminal.
No shuttle necessary.
We used the Discover Card to pay for our rental, which will automatically covered the insurance, so we waived Alamo's insurance. I also printed out the Discover Card's rental car policy, in case I needed it. Which I didn't :)
Also went through BJ's to rent the vehicle, which included a second driver at no cost.
The overall cost including fees and taxes was half of Hertz, but mainly similar to all other companies. It was basically a pick and choose on my part, and I don't regret my choice.
If any problems arise from this experience, I will post back, but so far, so good...
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