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| - My first experience was not great. Undercooked burger, inept waitstaff, and a horrible wait with only 3 other tables tells me why this place is cutting hours.
Over an hour in and the refire still being wrong for one at our table, we decided it was time to go. If the drinks weren't so over priced, this place may be more tolerable, but I doubt even a fountain of adult beverages would save it.
Running out of bison an hour before closing, 30 minutes from order to table, and a burger that wasn't even as good as Five Guys(which we ended up at after).
Wrong order, undercooked beef, refire raw, severe lack or service (apparently tea is hard to get) makes this a first and last for me.
As a manager, you'd think a second issue at a table would A. Come by and B. Do more than take 20% off
When she DID come the 2nd time, at our request, she did try to make it right, but we shouldn't have had to ask.
You'd think that a downtown location would be a flagship, but this is a sinking ship.
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