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  • Ordered online for pickup. Order was almost 15 minutes past pickup time. Not because they were busy, was only 2 in store customers with food, and 1 pickup. Once all ready I was given 3 entrees when I purchased 4. Chicken sandwich was cold chicken chopped up in cubes not easy to eat, nor much grilled flavor. My husband took two bites of his burger and threw it out bc the meat was very red and extremely soggy bun. All the fries in our order were very soft and flavorless. So one star is being gracious! We'll stick to Jim's Burgers!!! And this just in.... My checking account shows the original $41.77 charge for my order along with a second charge of $35.21!! So apparently instead of refunding me for the entree I paid for and did not receive I was charged twice! Called immediately to have this cleared up, but the owner, Bill, is far too busy and will call me later.
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