I received a telephone call from their sales department at around 5:56 pm this evening. The first girl (opener) asked for me by name and asked if I was interested in hearing about specials and discounts that I am now eligible for as a loyal customer. I explained that I was not interested in any upgrades or packages and that unless they were going to offer me a discount on the services I already receive, I did not want to bee bothered. She said that I should speak to her "supervisor" (closer) to hear about my options. I told her the same thing once again and she asked me to hold.
The next person was on the phone after a short hold They asked me awkwardly by name if I was interested in any other services and so I explained that I had already explained to the previous representative that I was not interested in any such services unless they could offer me a discount on what I am currently receiving. She was confused and then hung up on me. I'm sure the call was disconnected right??? Either way it is unprofessional and while I was already very polite and stated plainly that I was no interested, they insisted and then hung up on me.
I call foul.