Was searching on Yelp for a new stylist around my area and read the reviews and decided to try Everett....made an appt for 5pm...when I got there noticed his chair was right in front of the reception area not 20 feet from the door. Told the receptionist I was there to see Everett....He barely looked at me. He had a client in the chair. I sat down to wait for him and 20 minutes goes by; he dosent acknowledge me once. Not a be with you in awhile, running late.....Hello etc.....nothing. I told the front desk and left. So much for customer service.