Even after reading all the horrible reviews, since we're moving to the area and in search of a new gym that offers childcare and swim lessons, I thought, "what the heck, I'll be the judge.. let's give them a go!" ... so I sent an inquiry. I gave them 1 star for the quick response, because Ms. Dakota, the sales rep i presume, had to have the WORSE customer service that I very well may have EVER encountered!! We won't even be touring that place if that's the type of people that they employ.. good luck with that!