My service was rushed. I called ahead of time and made an appointment... when i got then i let them know I called ahead and they told me to take a seat and the nail tech they had service me was just so irritated because their was like girls waiting, but again I had a appointment! Since she had a terrible attitude my nails were shaped crooked and dint even cover the full nail! I was very displeased. Didn't ask for a refund or discount although i should have, they obviously need the money!