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  • This place deserves ZERO stars...I seriously don't know how they are still in business. We came here on a Saturday afternoon, and there are big drawings on the window saying "Mon - Sat 1-6pm Happy Hour 1/2 off drinks". We spoke to the cashier and she doesn't even know since it's her first day, fair enough. I ordered an iced small vanilla chai and my husband ordered an iced caramel latte, and she literally punched buttons on the cash register for the next 3 minutes, with the wrong drinks showing up on the display. So I said to her nicely that we can wait for her supervisor to help her out if that's needed (he's working the drive through). So finally he came over, and my drink was showing $2.99 even though it clearly said $2.19 on the menu right above, and his reply was simply "for the 1/2 off, it's $2.99". SERIOUSLY?!?! And they totally forgot to discount my husband's drink but whatever. So we waited about 10 minutes for our drinks and my husband's latte was SUPER sweet, and it still had a thick layer of sugar at the bottom, ewww. Mine was absolutely disgusting: there were stuff floating at the top and it tasted like watered down creamer, SO GROSS! I would've asked for a refund but we didn't want to wait another 10 minutes for them to figure things out. I threw my drink in the trash before walking out. This place should be shut down; what a disgrace to Dunkin Donuts!
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