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  • If I could give zero stars, I would. My first experience here was very negative. First of all, the stuffed animals and balloons are horrifying. This is a place where ADULTS make important purchases, not to be distracted by children's toys. It was weird. My sister bought a vehicle with Earl West. It was a seemingly good agreement, as she was very young, and this was her first vehicle. My one star will go to the special finance department. She had a significant down payment due to a settlement, and was able to purchase a new Kia Forte with a cosign from me. I was very proud of her. I went to sign the papers, and I met this Earl guy. He seemed like your average car dealer... probably trying to trick an 18 and 21 year old into something, failing miserably at being witty, and making misogynistic comments about his colleagues. My sister and I sat down with a perfectly nice woman named Val to sign all of the papers. She got up at one point to make a copy of something, and Earl popped his head in the door to tell us, "I would never hit a woman, but if I could, it would be her." What in the world makes this appropriate as a salesman to say to two WOMEN who are buying a vehicle from him? I was highly offended, but figured I would never have to see him again. I went back to Kia to possibly purchase a new vehicle for myself (I'm at the end of my rope here, this was not my first option), and Earl let me know he could not help me. I will not blame him for this as I have all odds against me at the moment. I mentioned the idea that my sister could possibly refinance her vehicle so that I was no longer on her loan (which he told her that she could do after SIX months), but then told me that she would have to wait a year or more. Clearly, he used deceiving language somewhere in the selling process to make her believe that. Today, my sister told me, "I am ashamed to drive a Kia."
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