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  • Cox cable is fraudulently charging me for equipment that I already own and saying I'm responsible for equipment I sent back that they lost even though I have a confirmation number from FedEx of delivery with a signature. This is fraud. I hope nobody uses this company because it is the most horrid customer experience I've ever had. I've spent over 10 hours on the phone with them trying to resolve this issue and they're only response is that I'm responsible for the equipment until they receive it despite my FedEx delivery confirmation. If you have any other option for internet use it as their customer service people are horrid.
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