| rev:text
| - I'm not certain as to why this restaurant is listed as closed - we were literally in yesterday (1/11/2015).
Enso is an interesting place. It is set up very much like a Chipotle, but with an Asian twist. The atmosphere is very simple, very basic. One step up from fast food (though I know 'fast food' is what this is advertised as), but not quite sushi bar standards. This may be in part due to how new the restaurant itself is, having only opened two days prior.
For those of you who are unfamiliar with the ordering process of Chipotle - the customer selects a plating type, in this case the options are a sushi roll or noodle/rice bowl, picks meats/veggies/sauces (or chooses from one of the pre-selected options), and one of the cooks puts the final product together. The process may be confusing to those unfamiliar with this type of restaurant, and unfortunately there aren't any helpful signs for those who are inexperienced.
I selected a ricebowl called the 'Ocean', which consisted of tuna, salmon, snow peas, green/red peppers, pineapple and pineapple sauce. The ordering process is made a bit more difficult than it should be due to a large (around 6' high) glass wall between the customer and cook. It makes it extremely difficult to communicate or ask questions. Unfortunately this resulted in my order having quite a few problems - pineapples where they should have been none, and the asparagus/carrots and other add-ons I selected were not present. My attempts to communicate the problems to the cook before the order was prepared were not heard well - mostly due to the large glass wall and the frustrating need to yell. I have to admit that, at this point, I was rather disappointed when my $11 meal was finalized. The taste was somehow both bland and oversweetened (due to the pineapple), with minimal amounts of both tuna and salmon. The vegetables were very much undercooked and cool to the touch.
However, the manager did come by to check on us, and was very eager to correct the issues when I brought them to my attention. He explained to us the trouble the store had upon opening, and offered to remake my lunch for free. The remake was to my specifications, though I still believe the portion sizes and seasoning could use some serious work. We received two BOGO coupons and were encouraged to give them a second try, which we most certainly will. We greatly appreciate the manager taking charge and making every attempt to correct the problems.
Again, this is a concept I really enjoy and I hope the execution can be improved soon. I want to like this place very much, and if changes are made in the future, I could see it becoming one of our regular spots. Please note that if you would prefer salmon/tuna RAW, you must specify! I mistakenly assumed that raw would be the default for a place offering sushi, but apparently not.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)