Ummm... This is NOT a 4 Star resort as many sites suggest. 2 or 2.5 perhaps? Never - NEVER a 4. Our room was dirty. The tub didn't drain. We found bugs. The fridge didn't get cold. The floor was filthy/carpet stained. No patio furniture - as all the hotel photos suggest. Did we have a private balcony? Yes, no chairs though.... Old fashion - non-HD TV's. Very dated and in need of TLC. It is weird, because the website said it was newly remodeled? Maybe 10 years ago. I wouldn't go back, and would not recommend it. The water park was nice though, but the onsite restaurants blew. Terrible food, terrible service.