I've been here several times over the past few years and I think it's gotten worse.
Service is not very good here. Waited so long for everything. Waited for tea and water, waited for them to take our order, waited for them to bring out our food while others (perhaps regulars?) got everything so quickly. As I am writing this, I've been here for over an hour and still eating. The table beside us got here after us, order before us and got their meals before us. They left the restaurant 10 minutes ago. It's also really difficult to flag anyone down. We just gave up.
The food is good but I noticed that they don't include as much complimentary ban chan like they did in the past and the quality has gone down - they don't include as much meat in the dishes as before. I feel like they're charging more and offering less.
Too bad there aren't a lot of options for Korean food in the west end.