I highly recommend this company and was very impressed with the customer service and the professionalism shown. I recently had a garbage disposal go out and needed a replacement. I called The Repair Guys and was unable to reach anyone so left a message. Kyle returned my call promptly and we discussed the problem and options available. He was able to get someone out to fix the problem the same day. I was out of state so Kyle sent me a video explaining the problem and showing me the faulty unit. I am very pleased with the results.