My daughter ordered a pizza the other day while we were out and it was disgusting. She ate a few bites and that was it. The cheese was either bad or fake. The garlic knots were burnt. My husband tried to eat a slice and he threw it away as well thinking she was just being picky. I went to your website and by the time I found your guarantee it was past the 30 minutes. I think that is a great way to attempt to offer customer service but not really. Very disappointed in your product and will not ever order again from you. I will be giving papa johns 1 star and let people know that this store does not use the freshest ingredients and that your "guarantee" is a poor attempt at customer service. I'm sure Papa and Payton wouldn't appreciate their names endorsing what my daughter was served.