I stopped in the store to get some information about a bike. A female employee asked if she could help. I asked if she knew about bikes, she said no but she would get her manager(I appreciated her honesty). She said he was helping someone in basketballs and would be right over. I walked around the bikes, looked at shoes in the next aisle, about 5 minutes passed. I looked over toward the basketballs and saw no one. I walked up to the front of the store where there where 3 male employees all ringing people up, no lines. The manager was one of them. I feel that after the manager assisted the customer, he could have passed her over to another cashier and assisted me. I left the store and no one even noticed. Poor customer service. I went to the Chandler Mall store which was a much better experience.