Went there with my wife on a Sunday afternoon, just after 1:00. It was empty, maybe 5 or 6 tables had customers. Our waitress was friendly, but the service was slow. It took almost a half hour to get our meals. The burgers were o.k. They were cooked to the right temperature and juicy but not $9. The "bottomless" fries were terrible - soggy and greasy. I didn't even finish the first batch, so I can see why they can safely make that offer. I won't go back.