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  • I have been coming to this place probably about 8 months now. We recently got a German Shepherd and being that they shed a lot we need to take him in. Last time I took him and my fiancĂ© picked him up and took him home he realized they did not cut his nails. I had called because it is frusturating considering that is one of the MAIN reasons we take him to get groomed. They informed me that he was too hyper and not capable of getting them cut and that they needed extra help and my fiancĂ© could have helped.... Yet they failed to advise us that they had an issue to begin with. It took me calling them and complaining for them to tell me. I eventually ended up going back because it is convenient distance from my house. We ended up taking him today where I had an apt for bath and tidy and de-shed. I got a call saying he was done and that again they could not clip his nails. When we picked him up today we were told we just got the bath n tidy and not the de-shed. I advised them that I specifically asked for it, the guy who did his grooming said that Zeus was not shedding and he did not have any hair to take off. Basically lying to my face considering he sheds all day everyday and that was why we brought him in.. to get a DESHED. I won't be coming back here again. They failed to clip his nails once again as well as not even doing the service I had made an appt for. I'm confused what type of grooming place does not clip the dogs nails. That is a main reason people bring there animals to get groomed. Basically this place did nothing except lie to me when I asked why they didn't do the de-shed. Do not recommend.
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