Jim Gould has become the defacto fine dining experience for our family in friends. I am sorry that Matthew L.'s experience was not satisfying, but I have never had anything less than a great time. In particular the bone-in ribeye is just unbelievable. In fact, all the steak and chop items rock. Also, whenever I order the rich Alfredo pasta dish, I am compelled to share it with all at the table, because it is so good. And as for the service, one of the reasons it has become our fallback restaurant, is precisely because the service is professional, attentive and on totally on the customer is king program.
One other comment is that the Sunday brunch compares very favorably to the Ritz's in Chicago, which is high praise indeed. I love this place.