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  • I went to RSB to check out one of the World Cup matches. I had made a reservation in advance for our group of 4. When I arrived (15 min earlier than reservation time), the place was still only half full. I had requested a table with good view of big screen. The hostess proceeded to try to seat us at the corner table upstairs which doesn't have a view of any screen, much less the big screen. I explained we would like to watch the game, and could we sit elsewhere (again - all other tables in the centre of section were empty). She moved us over one table but not to the centre tables with a better view. The match started - the best tables were still empty! Finally other people came - not larger parties - and they split the tables and let later arrivals get the best tables. One 4 top had a party of ONE PERSON seated at it. Meanwhile my friends and I craned our necks to watch the game. I can't support an establishment that can't give better customer service than this, prioritizing POTENTIAL customers over ACTUAL customers that are there and ready to watch and spend. The food is mediocre as well, so all in all not too many reasons to catch the game here.
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