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  • I shop at Ulta all the time. It's my go to store! but this location let me tell you, customer service was horrible! Typically this isn't the store I go to regularly because I live no where near the area but on this particular day I was. Usually when you walk in you're welcomed by the ladies but not when I was there. As i walk around looking at the make-up, not one person came up to me to ask if I needed help with anything..common courtesy from Ulta. I literally made eye contact with one of the older ladies working and she just looked away. WTF? I guess everyone there is too good to help anyone out. I had asked one of the young girls there (didn't catch her name, which I should have) had a stank a** attitude. I was looking for a particular lip color from TooFaced and when I asked her if those were the only colors available she says " whatever is up there, is what we have" and I'm like "okay, can you just double check" and she gave me the same excuse. Are you kidding me? I was beyond irritated, I'm just like forget it, I'm leaving. If you hate your job or just having a bad day don't make your customer feel the tension. NEVER AGAIN WILL I COME TO THIS ULTA! **THIS WAS ON 8/27/16
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