I visited Davis Glass and Mirror to repair my screen door. They used an outside vendor to make the repair. The first time I went to pick-up the screen door, the wheel would not roll. They sent it back. Three weeks later I returned to pick-up the screen door and the wheel popped out when I spun it. Their warehouse manager pushed it back in. (bending it, although I did not realize at the time).
After going home and installing it, the screen did not roll properly. I called Davis and they send a man to my house to adjust the screen. Soon after he left, the screen stopped working properly. I called and got the run around again from them. The same roller that I had them replace twice was still busted.
Once I finally reached them, they refused to help further.