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| - What a great experience!
I'd never heard of Goldie's before. I just happen to be looking on craigslist for prices on a compact SUV/Crossover and happen to see a Hyundai Tucson Limited with all the features I wanted. The price couldn't be beat. I kept my eye on it, checking their website daily. When I decided I was interested, I emailed them late on a Friday night. To my surprise I had a reply when I woke up Saturday. After a few email exchanges with Jeff, I felt very comfortable with him and the dealership itself. He told me he would be in Tucson when I planned to come in but Allison and his brother would be in and would take care of me. When I got there I was impressed. It did not look like a dealership. Only a few cars on display outside. I went in and was greeted by a friendly woman who said most of the cars are back in the warehouse. It was so great that all of the cars were inside, out of the hot Arizona sun. They were all unlocked and she told me if I needed help or wanted to drive one, to let her know. I wandered around and went to the one I'd been eyeing online for a couple weeks. Happy it was still there. After spending a couple minutes in the car I was greeted by Allison. She introduced herself to me and rather than follow me around like a hungry puppy, she said she'd be up front if I needed anything or had questions. She explained (as Jeff had before her) that there's no pressure, that they don't work on commission and that she was happy to help if I needed it. After spending more time getting to know the interior I went to the front desk to request a test drive. A simple copy of my id and the car was in the parking lot waiting. While I test drove the new car, they checked out my trade in. When I came back, I was ready to buy and they had an offer for my trade. Because their prices are so low (seriously, compare with other ads online) they don't negotiate too much. I got the asking price for the new car and almost exactly what I wanted for my trade. From here, you're not shifted from the salesperson to the closer to the finance person. Nope, Allison was THE person from the time I walked in to the time I walked out with my new car. The whole process, including my long test drive and time spent inspecting the car (which, by the way, had been inspected by a local hyundai dealer, had a printed carfax, and was immaculate inside and out) the financing, and they even took out the subwoofer and amp from my old car took about 2 hours. I've never been in and out that fast.
Next time I'm in the market for a used car, I'm going to shoe for financing to compare with their offers but will definitely visit them first. I've purchased 5 cars from dealerships over the last 10 years and have never felt so good about my experience as I did here!
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