I've gotten msny things from LadyBug over the years, and have always been pleased or impressed. Ive gotten plants that threy have repotted, bouteniere for my lapel, as well as fully desgined and arranged flowers. They are very helpful and most of the time pay attention to the details. Ocassionally you can be served by a minimum waged non-floral person and this can throw you a bit once you're used to the 20+ year pros that mostly help me there. Overall though, extremely well done!