We were told to get here 15 minutes before our appointment time so we did and paid and then waited, and waited, for more than 30 minutes. When we asked the receptionist why we've been waiting for more than 30 minutes while most who arrived after us were already seen she said "well that's just Dr. ???" as if that's an acceptable reason.
Then about 10 minutes later the receptionist calls us back over to explain that it will be another 40 plus minutes before we can be seen. Then she gets rude when we question how they're running nearly 1:30 behind schedule and says "well you can take that up with them back there or you can reschedule?"
Once we were finally back the staff was nice and friendly.