I hired AZ Snap It for a birthday party/first communion and they brought their best selves! Their response time to my inquires were prompt. Follow through was always on point when we communicated either by text or email. The day of the party they showed up on time. We had lots of children at this event and they were so kind and patient with them. When our time was up, they allowed a few more people to take photos even though my husband and I said it was ok to wrap it up.