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  • Rubio's in general is very good and would normally get a 5 star rating. However, this location gave me the worst experience I've had. I called to place a pick up order. When the employee answered all he said was "hello". No "thanks for calling Rubio's" or anything. On top of that he immediately continued a conversation with his co worker then proceeded to say "hello" again. I managed to let that go and place my pick up order. While placing my order he did not seem to know how to do simple tasks such as removing tomatoes. Upon completing my item the employee says "Can you restart, I accidentally deleted the whole order". On top of everything else the employee sounded high. I let him know instead of completing the order over the phone I could place the order when I come in. Arriving into the store it was slightly easier to place my order however, when I went to the salsa bar it seemed someone slacked in the refilling of the salsa and such. I have attached a picture of the cilantro alone to show an example. When we received our food, ten minutes after the expected time it was so-so. So when going to this location please prepare yourself for subpar service.
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