I received a very nice email from the manager who expressed his regrets about the problems my family and I experienced, and invited us to return after he personally took care of the fly issue. We did return in early November, but as the weather was really nice we sat outside. FWIW there were no flies outside. The service was OK at best. We were first asked for a drink order from 3 different servers, yet it took 15 min to get our drinks (tea, soda). It was just a little strange. Different people take the order, serve it, and clear the table although the person who took the order did stop by to ask if everything was ok.