| rev:text
| - I have given this place multiple chances before I decided to write this review- I have gone there about 8 times in the last 6 weeks, and each time I have had the exact same problem.
First let me start with the quality food- being from the Middle East, I know what the food should taste like, it is at best average. The chicken fattoush is probably the best, the rest of the "protein" they offer is tasteless and dry. The gyros though, are the absolute worst. The look, taste and texture is like rubber. The hummus is good. The tabouli is also good.
The problem I have had here every single time is with the staff- they are uninterested and obviously hate their jobs, so they take it out on your food. They can't hear,despite repeating the same request 50 times. Partly, because they aren't looking at you, and mostly because they just don't give a shit. The cashier I had last time had a resting bitch face- maybe it was the mass acne all over her face, but I think it was simply the fact that I'm a girl because I watched her erupt in giggles with every male customer. I had asked the girl at the end for pita bread which comes with bowls, and after asking 10 times, she still didn't hear me, so when I got to the cashier (located about 5 inches to her right), I asked for the pita break. She started pointing and waving her finger at me instructing me that "you tell her if you want pita bread and then you come to me." The only saving grace of this place is their manager who I spoke to and complained to- she handled it very gracefully and politely and offered me a free bowl with my rewards. This was the first time I ever heard of their rewards program because the cashiers never mentioned in before.
The portions this place serves are unbalanced- this is again due to the lack of shits given by the employees- every time I go in, they dish out the food like there's a famine. They literally pick 1-3 of everything and place it on the bowl. 1-3 chickpeas, 1-3 olives, 1-3 cucumbers, 1-3 beets. If they dare use the tiny spoon, it's still the same amount. If I ask for more than 3 chickpeas, they'll give me 2 more-man that could last me an extra 2 days !! The worst part, is that they just stand there, and after slapping the humus and few grains of rice, they shove the bowl at the end of the food assembly line skipping all toppings. They don't ask if you want anything, they don't give you what you ask for, and when they do, the quantity is not worth the $11. I already complained about this to the manager, but nothing changed.
The pita bread should not be stuffed into the bowl because it makes it soggy and wet. The bread is left out exposed to air, so it's pretty stiff and hard (maybe that's why they do this ?)
The previous 7 times I went in, they never ever offered me pita bread- so I found out about it much later. Which brings me to my last point- the menu is dumb. It is not clear, with charges being added to weird things like "make your own bowl"- when there is nothing additional given in that bowl compared to other bowls on the menu. On top of that, because of their terrible staff, you're never told when there's an extra charge (they probably don't know themselves). Every time I order the same thing, I get charged different amounts.
I come here only because it is close to work, and most other options are not that healthy. At this point though, I'm going to go to panda express, jimmy johns, or quizznos.
They seriously need to get their act together.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)