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  • I was in Charlotte for business and to visit family. We decided to try Stone Mountain since it had recently opened and is near my family home. The atmosphere was fantastic. We sat outside on the patio which is decorated like a cabin. There are large TVs, a fireplace, and cozy couches. We started with the spicy shrimp appetizer. It was delicious. They serve the same shrimp in their tacos- which I plan on trying the next time. My dining partner ordered the wings and loved them. I ordered a flat bread pizza. The pizza was not that great. It was soggy and all of the toppings slid off of the pizza. I am not one to complain. Especially, since I was not sure if that was just how it was supposed to be and I ordered poorly. I am giving this restaurant 4 stars because (I wish I could remember his name and position) a gentleman came to our table as we were nearing the end of our meal and had asked how my pizza was. I was honest and nice as I explained. He stated that they were new to making the "hearth baked" pizzas and the dough is made fresh daily and they were having trouble with the dough rising and cooking crisp. He apologized and stated that they had eliminated pizza from the menu for the remainder of the evening since they were having trouble. He removed the pizza from our bill and gave us free appetizer cards to use on our next visit. As someone who eats out often, I appreciate this service. I appreciate anyone that can admit a mistake and apologize. I did not have to complain or bring it to his attention. The restaurant noticed the mistake and took the initiative to still ensure our evening was pleasant. I would absolutely go back to this restaurant. The food that had been made correctly was amazing and they, clearly, have a great staff who take pride in food and service.
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