I love this place but they are very frustrating as well. The Hmong owners (not Thai actually) cook the BEST comfort food you'll ever taste...but only if they have it that day, and will take up to 40 minutes to do it even on a slow day, and then may say only half your items were available (it happened to me, with no concessions/discounts). They are very nice, the place is clean enough, but definitely just order take out. I may try scheduling a pickup 2 hours out. If they are punctual then, it's 5 stars all the way.