After my review I was contacted by the manager of the store who offered me her sincere apologizes and provided me with a $25 gift certificate to Oregano's, with the hopes that I would stop in again. I did use my certificate but this time I called again and took my food to-go. I am hopeful they implemented some sort of policy after this incident. I am grateful someone took the time to contact me and will continue to go to Oregano's but not at this location, unless it is for pick up.