My husband and I had dinner here (through a groupon) and definitely plan on returning. I was hesitant at first due to some of the poor reviews but wanted to give it a chance. Yes, the service is slower than let's say an Olive Garden, but then this is not a fast food restaurant. Rather, each dish is prepared according to your specific order, not prepared in advance en masse. Don't get me wrong, I frequent Olive Garden as well, but if you want a more relaxed environment with a personal flair then give it a shot. If you are in a hurry then go elsewhere. This establishment reminded me of a restaurant you would visit in Boston, or a Chicago neighborhood where they are family owned and operated. It was refreshing and we really enjoyed ourselves. The food was excellent as well.